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Residents’ frequently asked questions

Regeneration proposals


We have captured your questions on the regeneration proposals and the housing offer for residents living in and those with the right to return to the Phase One area. 

 please click on the relevant headings on the status bar below to see questions relating to each theme.

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Phases

Phases overview
Phase 1: Your Key Questions
Your Key Questions
Phase 2: Regeneration proposals
Regeneration proposals
Phase 3: Phasing and moving
Phasing and moving
Phase 4: Service charges and other costs
Service charges and other costs
Phase 5: How can residents get involved: the custom house steering group and social value opportunities
How can residents get involved: the custom house steering group and social value opportunities
Phase 6: The custom house phase one landlord offer
The custom house phase one landlord offer
Phase 7: The resident ballot
The resident ballot
Phase 8: The housing offer
The housing offer
Phase 9: Secure tenants with a right to return
Secure tenants with a right to return
Phase 10: Households in temporary accommodation
Households in temporary accommodation
Phase 11: Private renters
Private renters
Phase 12: Resident homeowners
Resident homeowners
Phase 13: Non-resident homeowners
Non-resident homeowners
Phase 14: Homeowners – Valuing your property
Homeowners – Valuing your property
Phase 15: Key contacts
Key contacts

Key contacts

January 31, 2022 12:00 AM - February 2, 2022 12:00 AM

The Regeneration Team:

Dami Segun and Yemi Adigun Tel: 020 3373 3906

Email: regeneration@newham.gov.uk

Independent tenants’ and residents’ advisor:

Howard Mendick

Community Partnerships Manager NewmanFrancis

Freephone 0800 644 6040 or

020 8536 1436

Email: customhouse@newmanfrancis. org

Civica Election Services:

020 8889 9203

Email: support@cesvotes.com

Chartered surveyor:

The Royal Institution of Chartered Surveyors (RICS) www.localbuildingsurveyor.co.uk Tel: 024 7686 8555 or 0870 333 1600

Email: contactrics@rics.org

Financial advice:

Financial Conduct Authority www.fca.org.uk/consumers/finding- adviser

Citizens Advice:

www.citizensadvice.org.uk/debt-and- money/getting-financial-advice

Private renters:

Private Sector Solutions Homelessness Prevention & Advice Service

Email: hpas@newham.gov.uk