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Residents’ frequently asked questions

Regeneration proposals


We have captured your questions on the regeneration proposals and the housing offer for residents living in and those with the right to return to the Phase One area. 

 please click on the relevant headings on the status bar below to see questions relating to each theme.

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Phases

Phases overview
Your Key Questions
Regeneration proposals
Phasing and moving
Service charges and other costs
How can residents get involved: the custom house steering group and social value opportunities
The custom house phase one landlord offer
The resident ballot
The housing offer
Secure tenants with a right to return
Households in temporary accommodation
Private renters
Resident homeowners
Non-resident homeowners
Homeowners – Valuing your property
Key contacts

Secure tenants with a right to return

January 17, 2022 - January 18, 2022

Will I receive an additional Home Loss Payment, as I will be moving again?

Yes, you will receive compensation for having to move again. This includes a Home Loss Payment of £7,100 (in line with current legislation), along with the payment of reasonable disturbance costs resulting from your move.

Will my tenancy remain secure?

Yes, your tenancy will remain secure.

 My household is overcrowded. What are my options?

If you home is recognised as being overcrowded by the Council, you will be able to move into a new home that is the right size for you and your family.

 Will it cost more to live in a new home in the regenerated area?

You will pay the same rent for the same number of bedrooms, which will change in line with council. Also, the new homes will have modern insulation to help reduce energy bills.

 Why is there a 15 year restriction on the right to buy?

The policy has been set by central government. It limits the amount of discount which residents are eligible to receive and ensures that the Council does not lose money when building homes. Please contact the independent tenants’ and residents’ advisors or the Regeneration Team for more information on how the level of discount is calculated.