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Newham Housing Repairs Panel

Aims and Objectives

  • To work on behalf of the tenants and leaseholders of London Borough of Newham to help the Housing Service to provide repairs and maintenance services of the highest standard, with tenants and leaseholders at the heart of decision making.
  • To provide a performance review and identify potential improvements to Housing Service delivery and performance.
  • To provide a ‘resident-led’ focus to help improve performance, influence standards and improve service delivery.
  •  To promote the role and use of resident feedback in improving repairs and maintenance services.
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Phases

Phases overview
Report and Response on 1st contact

Report and Response on 1st contact

June 10, 2025 - No end date

The first report of the Repairs Performance Review and Improvement Panel (Repairs Panel for short) on 1st Contact and the response to the recommendations from Newham with introduction from the Cabinet Member.

The links referenced in the PDF are below:

Resident Involvement Strategy

for it – it’s on page 4 of this 2022 update

existing online system

https://www.newham.gov.uk/housing-homes-homelessness/repairs-1

report on Newham Council

consumer standards